Strengthening emergent professional profiles in the third sector, a way to foster innovative bridges to work and social inclusion of vulnerable groups.

Funded under the "Erasmus+" programme


The project aims at increasing professional competences of social enterprises and rising their ability to meet the new challenges for labor inclusion of disadvantaged groups and define useful training tools for the implementation of Job Coaching and Social Marketing WISEs activites.

Project term: November 2014 - October 2016


Expected Results:

  • enhance training programmes
  • negotiate and advocate for the recognition of new emergent professional profiles in WISEs
  • support human resources qualification in the sector of social inclusion
  • have increased networking activities with other peer organisations, VET system, private sector companies
  • mainstreaming of good practices in the field of social and professional integration of disadvantaged groups


Intellectual Output 1 -The marketing and coaching functions of work integration social enterprises (WISE) - An exploratory study in 5 European countries Download
Intellectual Output 1 - Annex1- WISE in 5 European countries - Country reports and case studies Download
Intellectual Output 2 - Functions of JOB COACHING in WISEs - Profiles and training package Download
Intellectual Output 3 - Functions of MARKETING in WISES - Profiles and Training Package Download
Intellectual Output 4 - The European Framework for VET and the recognition of qualifications IN WISE Download


Two fruitful working days for the EPP project partners:

On the 29th of September, RESIT organised the final seminar of the EPP project in Porto.

On the 30th of September, the partners met for the last transnational meeting

This meeting was the occasion to discuss and debate on the evaluation of the project and the final dissemination steps.

WISEs and staff qualification in 5 EU countries

Austria - Charlotte Gruber / Belgium - Kyra Van Isterbeek / Italy - Rebecca Minghetti / Portugal - Ana Luisa Martinho / United-Kingdom - Cliff Southcombe / Final recommendations - Kyra Van Isterbeek

Work Integration and Social Enterprises in Portugal

Staff qualification and challenges in Portugal - Carlota Quintão

Innovation and Collective Social Entrepreneurship: Inspiring cases

Cooperation between education, training and employment policies SIIL, Italia - Monia Babini

Social economy and local authorities: the case of the city of Bologna Italia - Laura Venturit

Yesterday RESIT, European Network of Social Integration Enterprises - ENSIE Portuguese member, was presented during the...

Posted by European Network of Social Integration Enterprises - ENSIE on Friday, September 30, 2016

'There is no ideal model to run a WISE' - interview with Carlota Quintao, EPP project manager (March 2016)

Carlota Quintao is project coordinator of the European project EPP "Strengthen emerging professional profiles in the third sector - a way to promote innovative bridges to work and social inclusion of disadvantaged groups“. In the interview below she explains the most interesting findings of the project that involved five European countries and focused on the fields of coaching and social marketing.


ENSIE participated in the first multiplier event of the EPP project which was organized by the Italian partner SCF- Scuola Formazione Centrale on March 2-3 in Bologna, in cooperation with the EVT- Enterprise Vocation Transition, an Italian network that provides vocational training, transitional employment in specific enterprises as well as permanent employment in the social enterprise sector.

After a very warm welcome by Giovanni Zonin, director of SCF, and Rebecca Minghetti, the first day of the multiplier event started with a study visit at the CIM cooperative - Cooperativa di Solidarietà Sociale Onlus Bologna. CIM works with different target groups, such as long-term unemployed persons, migrants and also people with disabilities, promoting work integration through assembling and packating work, creative work (seewing, carpentry, creative painting) and also runs its own cantine and restaurant. Thanks to CIM's wide range of activities, beneficiaries can circulate between different work places according to their capacities and needs. Furthermore, CIM offers different social services to migrants and other groups vulnerable to social exclusion.

After the lunch at CIM's cantine, Social Seed, a Bologna-based organization supporting start-up WISEs, gave a brief overview of the European WISE landscape and current challenges to start the discussion among participants, WISE representatives from all over Europe (Belgium, Croatia, Greece, Romania, Slovenia, Spain, UK, and notably Italy), two European WISE networks - CEC and ENSIE - participated too.

Rebecca Minghetti from SCF then presented the EPP's training packages for job coach and social marketing reponsable in order to collect feedback and comments from the participants. A lively discussion and exchange on training needs succeeded which also reflected the very different conditions and frameworks for WISEs' activities throughout Europe.

The first day of the multiplier event ended with a dinner at the CIM cooperative's restaurant "La Taverna del Castoro".

The second day of the multiplier event was dedicated to the staff of regional and national WISEs and linked training organisations in Italy.

Have a look at the video of the second day (in Italian with English subtitles):

Gianfranco Marzocchi, president of AICCON (Associazione Italiana per la Promozione della Cultura della Cooperazione e del Non Profit), provided an very interesting and useful introduction on the development of the Italian social economy during the last decades. Later on in the morning, Federica Bandini, professor at the University of Bologna, gave a talk on how to improve HR management in WISEs; followed by Andrea Romboli from the "The Fundraising School" who shared his knowledge and experiences on social marketing strategies and tools for WISEs.

After a short lunch break, Marco Conti, director of the "Cooperativa sociale Paolo Babini", presented the cooperative's inspiring work, taking the park of its home town Forli as starting point for a whole set of economic and cultural acitivites, foremostly the selling of the famous Forli food "Piadina" in the park's cantine (which currently employs 16 persons).

Rebecca Minghetti from SCF presented the EPP's training packages for job coach and social marketing reponsable to the local operators. The participants made use of a detailed questionnaire to comment on both training packages. The questionnaires will provide important feedback for the final version of each training package (together with the feedback from the other multiplier events which will still take place in all partner countries during the next two months).


The project partners A3S, BDV, SCF, SEE and ENSIE started the forth transnational meeting of the EPP project with a discussion on theoretical underpinnings, in order to conclude the set-up of an appropriate conceptual framework for the project's empirical material. The case studies, investigating the diversity of national contexts, have been so far concluded. It was also discussed whether social enterprises (WISEs) should be presented as a whole different way of doing business which could enspire mainstream economies to become more "social". Or, whether the project should rather stick to a more "traditional" definition of WISEs as enterprises that promote labour market and thus social integration, fighting social exclusion and poverty.

On the second meeting day, the partners got back to the in-depth analysis of the national case studies, drawing on the empirical material to conclude content and structure of the training material for the identified "emerging professional profiles", namely coach and marketing responsible (in WISEs).   

The afternoon was dedicated to the planning of the multiplier events which will take place in each partner country within the next months. The objective of these events is to present and valorise the four "intellectual outcomes" which are the core of the EPP project and contain its full results. Furthermore, stakeholders (such as adult education and lifelong learning institutions) will have the opportunity to discuss the outputs and contribute to the final project recommendations.



The project partners, A3S, SCF and SFE, ENSIE and our great host BDV Austria, spent the morning of the first meeting day in a thorough discussion of the case studies' outcomes. Within the case studies, each partner had investigated the situation of coaching in two chosen WISEs in his country, dealing with questions such as: How is coaching organized in the chosen WISEs? Which (particular) challenges do coaches face in WISEs? What is the level of formalisation of coaching trainings in the respective country?

Later on, the partners shared their views on how to carry out the EPP project evaluation, another item on the agenda was the dissemination and communication activities carried out so far.

In the afternoon, the participants visited a local good practice, the WISE "gabarage upcycling design" in Vienna (, German only): At "gabarage", former drug addicts turn all sorts of waste into design objects, e.g. furniture, lamps, bags or jewelry. The partners had the opportunity to discuss the specific challenges of coaches and trainers in WISEs with Dominik Czibulka, HR responsible at "gabarage". Also, the important question of how WISEs could better take advantage of social marketing to disseminate their activities had been discussed.

The second meeting day began with the study visit of the WISE "Job-TransFair" (, German only), a Viennese WISE engaged in non-profit personal leasing which helps people to find a job through outplacement.

Job-TransFair's general manager, Thomas Rihl, explained how coaches match their clients' skills, gained in often particular or unusual biographies, with the enterprises' needs and pointed out the crucial role of social accompaniment and professional coaching , also after clients have taken up employment, in order to successfully integrate people into the labour market.

After a lunch break at the WISE "Die KANT_INE VIER ZEHN" ("The Canteen 14" - situated in Vienna's 14th district), the partners discussed how to proceed on the intermediary report as well as administrative issues. It was agreed that the national case studies need to be further narrowed down in order to design structure and content of the EPP training package for coaches in WISEs. 

Second day of the meeting of the EPP project organised by ENSIE in Liège with A3S, BDV, SCF and SFE - Participants discussed about jobcoaching, marketing and emergent profiles in #work integration #socent

Posted by European Network of Social Integration Enterprises - ENSIE on Friday, May 8, 2015


  • Introduction to the Belgian environment (political structure, economic and demographic situation)- ENSIE

  • LOCAL BEST PRACTICE- Presentation by Etienne Dewandeler, Project Coordinator at the Wallonia Region on behalf of the Social Entreprises Network (RES) and by Salvatore Vetro and his team on behalf of Groupe Terre

  • Specific Presentation by Xavier Roberti from the HR Dept of Groupe Terre on Participative HR Policy

  • Presentation of partners case studies

  • Discussion and agreement on Intellectual Outputs with division of competences and methodology

  • Discussion and agreement on financial and compliance rules, procedures and timeline throughout the whole project

Participants also had the chance to visit the facilities of Groupe Terre.

During the visit they could witness a typical workday in the Group Terre Netwotk of WISEs: they visited the textile area and then in the paper recycling one.


The first transnational meeting, or Kick-Off meeting, represented the chance for the different partner organisations to discuss about the project timeline, the definition of intellectual outputs and the common project management arrangements.

The main aim of the meeting was the presentation of WISEs country specific situation, with specific focus to UK, Portugal, Austria and Italy.

The meeting was also the chance to visit a local best practice: Santa Casa da Misericordia da Villa do Conde

All the partners agreed on the upcoming steps and timeline to adopt and decide to work for the definition of emerging professional profiles in the WISEs.

ENSIE's competences will be put in practice for the dissemination, communication and European dimension.

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Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Commission. Neither the European Union nor the granting authority can be held responsible for them.